When our town needed to renew its copier contract, I wasn’t quite sure where to start. Like many organizations, we had simply continued renewing with the same vendor over the years without ever really knowing whether the terms were competitive or appropriate for a municipality our size.
That changed when we worked with Al Kietzmann and Copier Consulting®.
From our very first conversation, Al took the time to listen. He worked to understand our current contract, what we were paying, and most importantly what a fair and effective agreement should look like for a town like ours. He never pushed a specific vendor or product. His focus was entirely on our interests.
What followed was an eye opening and extremely informative process. Al evaluated our existing lease and service agreement against current market standards using his RFP70+™ framework – a structured, vendor neutral approach that raised questions we simply wouldn’t have known to ask. The results were both clear and immediate.
Our prior monthly principal payment equated to $18,304 over term. Under the new contract, that amount dropped to $13,823 over the same term. Our color cost-per-page decreased from $0.0864 to $0.055 cents per page, and black and white dropped from $0.0145 to $0.008 cents per page.
All features, benefits, and accessories remained exactly the same. In addition, the annual rate increase was reduced from 9% to 5%, generating savings not only today, but compounding over the life of the contract.
Overall, the financial improvement totaled 24% and that figure doesn’t even account for the countless staff hours saved by having an expert who knew what to review, what to negotiate, and how to achieve the best outcome.
What impressed me most was what happened after the contract was finalized. Al didn’t disappear once the work was done. He remains a reliable resource we can turn to, which is especially valuable for a small town with limited staff and capacity. That level of ongoing commitment is rare.
If your organization manages a copier or MFP contract and hasn’t had it reviewed by Copier Consulting®, I would strongly encourage you to reach out. The process is straightforward, the analysis is thorough, and the results truly speak for themselves.
Glenda Bucy
Finance Officer
Town of Spindale, NC
Real Clients. Real Numbers. Real Savings